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Roles for IT Professional
1. Systems Management
This job involves making sure the computers and software on the network are running effectively and securely.
It involves:
• Monitoring and management of network, server, storage, printers and client devices (desktop, laptop and mobile devices), including notification of impending or actual failures, capacity issues and other systems and network events.
Hardware asset inventory and configuration management, including firmware, operating systems and related license management
• Application software usage and management
• Software versioning and patching, and license management
• Security management, including anti-virus and malware management tools, including virus definition updates.
• Automated backup and restore, to backup up systems data in a central data repository

Developers & Programmers

This type of job involves the creation of software. It also involves fixing code and making it better. Programmers look at the code and create new code whereas developers look at the other aspects of the things.

Data Analysis

Data analysts perform a variety of tasks related to collecting, organizing, and interpreting statistical information. The precise nature of the job varies somewhat from profession to profession, as an analyst working for a hospital would necessarily focus on different things than would someone working for a department store or a supermarket chain. In any capacity, though, people with this job look for ways of assigning numerical values to different business functions, and are responsible for identifying efficiencies, problem areas, and possible improvements.

Project Management

This is a person that organises the planning and execution of a project so that it can be carried out in the most efficient and cheapest way. They are used in all types of professions such as construction and IT.


IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.


These are people that train people how to use computers. They show people how to fix common problems and also how to prevent them. They can also educate people on how to do their job and sometimes how to program them.

Professional Standards

1. Acceptable standards & behaviour

These are rules that are accepted by people in a profession to give their customers the best service they can do. They are not the law but they are accepted by people as the best way to work and if they are not followed they are seen as being unfair to their customers.

2. Professional Bodies

These are a group of people that decide what the acceptable standards of behaviour for people in a profession to work by. There are lots of different ones and each profession has their own professional body. BCS is the IT body.